KENDAL AT LONGWOOD Continuing Care Retirement Community IMPLEMENTS ACCUNURSE® VOICE-ASSISTED CARE

AccuNurse Helps Kendal Increase Accuracy, Efficiency and Quality of Care Provided by Staff

PITTSBURGH, MARCH 20, 2007 – Vocollect Healthcare Systems, Inc. announces that Kendal at Longwood, a continuing care retirement community (CCRC) located in Chester County, Pennsylvania and a leader in the field of not-for-profit care for the aging, deployed AccuNurse, a voice-powered, point-of-care documentation and communication system. Within a year of implementation, Kendal reduced nurse overtime by more than 50 percent, improved documentation for state surveys, and enabled its staff to spend more time with residents.

With AccuNurse, which is designed specifically for skilled nursing facilities, caregivers at Kendal at Longwood wear lightweight headsets that enable them to hear plan of cares, deliver care accurately, document care as it takes place and communicate with other staff to more quickly respond to residents. AccuNurse converts their speech into real-time reports that are used by Kendal nursing staff and management for monitoring resident care and staff progress. With both hands free, caregivers can document while multitasking, and reports are instantly generated and available online for nurses, dieticians, and physical therapists – anyone needing specific information about residents’ care.

“Kendal at Longwood has long been in the forefront of advancements in serving the needs of older individuals,” said Roger Byford, president of Vocollect Healthcare Systems. “AccuNurse empowers the organization to improve accuracy and efficiency; but most importantly, support its mission to advance its service of quality of care to older persons.”

In addition to meeting its residents’ daily care needs, Kendal at Longwood also improved documentation in preparation for its annual survey conducted by Health Care Regulatory Services at the Pennsylvania State Department of Health.

According to Rich Lysle, executive director of Kendal at Longwood, “With AccuNurse, our staff is spending less time on paperwork, documentation and chasing down staff; and spending more time with our residents. Those are the benefits you don’t necessarily assign a dollar amount to; but they are the very fabric of our organization.”

About Vocollect Healthcare Systems
Vocollect Healthcare Systems, a subsidiary of Vocollect, Inc., brings the power of voice to caregivers in long-term care facilities. Using simple spoken dialog, staff hear plan of care details and document activities as they are completed, using the most natural form of communication available: voice. The result is better documentation, better communication, and better care. 

Vocollect® is a registered trademark of Vocollect, Inc.; AccuNurse® is a registered trademark of Vocollect Healthcare Systems.